Frequently Asked


Info / Tech Talk

General Information

S h i p p i n g   &   R e t u r n s

All transactions in the store are for digital download only. Under no circumstances will transaction items be physically mailed. If you cannot download your purchased content, contact support and we will work with you to get your products to you.

In accordance with the Terms of Use Agreement at, the following is our refund policy:

"All sales are final. Once a monetary transaction has been initiated you cannot cancel the purchase or receive a refund for the purchase. No cancellations, refunds, exchanges, or credits are offered. Once you have paid for merchandise it is your sole responsibility and obligation to retrieve or abandon it within seventy-two (72) hours. Once our server has verified that you have successfully downloaded your merchandise, we hold no obligation to you in assisting with claims of lost, deleted, or otherwise misplaced downloaded content, either through re-enabling your ability to download the purchased content again or through aiding in finding your downloaded content via a support request."


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Any and all third party companies and products listed or otherwise mentioned on this site may be trademarks of their respective owners and are in no way affiliated or associated with OwnHammer, LLC. Product names are referenced solely for the purpose of identifying hardware used in the equipment chain for impulse response capture or are examples of companion products. Use of these names does not imply any cooperation or endorsement.